Personal data protection statement
ZerroMax (Dencom d.o.o. company) respects the privacy of its users and is committed to responsible and lawful handling of personal data. We protect personal data in accordance with applicable legislation, in particular the Personal Data Protection Act (ZVOP), the Electronic Communications Act (ZEKom) and the General Data Protection Regulation (GDPR).
Below we explain what personal data we process, for what purposes, how long we store it, and what rights individuals have regarding the processing of their data.
Types of personal data and purpose of processing
All personal data you provide to us is treated as confidential. It will be used exclusively for the purposes for which it was provided. In the event that it is necessary to process the data for another purpose, we will inform you in advance and, where necessary, obtain your consent.
1. Visiting the website
Each time you visit the website, certain technical data is automatically stored, such as:
- IP address,
- browser type and version,
- date and time of visit,
- visited subpages.
This data is used exclusively for the purposes of ensuring system security and for internal statistical analysis. It is not used to identify individuals and is not passed on to third parties.
2. Contact and inquiry forms
The ZerroMax website allows you to contact us via contact and inquiry forms. When submitting the form, you voluntarily provide us with the following personal data:
- first and last name,
- email address,
- phone number.
We process the data provided solely for the purpose of answering your question, preparing an informative offer or further communication regarding your inquiry. Submission of the form is not possible without your express consent to data processing.
If you do not wish to provide your information, we are unfortunately unable to respond or prepare an offer.
Users of personal data
Your personal data is not shared with third parties, except when necessary for the operation of the website or to fulfill legal obligations. In exceptional cases, the following may have access to your data:
- information technology providers (maintenance and hosting),
- administrator or website manager.
Personal data is not transferred to third countries or international organizations.
Data retention period
We only keep personal data for as long as necessary to achieve the purpose for which it was collected:
- data from inquiries is stored for a maximum of 2 years after the communication has ended,
- Contact information is stored until cancellation or deletion request.
After the retention period expires, the data is permanently deleted or anonymized.
When can we contact you?
ZerroMax will contact you exclusively:
- if you submit a message via the contact form,
- if you send an inquiry or explicitly request additional information.
Protection of personal data
Personal data is stored electronically. We use appropriate technical and organizational measures to protect data against loss, misuse, unauthorized access or disclosure.
Only authorized persons have access to the data, via protected computer systems with personal passwords. After the purpose of processing has ceased or upon your request, the data will be deleted.
Rights of individuals
The personal data controller is ZerroMax (company Dencom d.o.o., Kotnikova ulica 5, 1000 Ljubljana)
E-mail: info@dencom.si and Phone: 00 386 41 321 404
You have the right at any time:
- to access personal data,
- to correct inaccurate data,
- to have data deleted (right to be forgotten),
- to the restriction of processing,
- to object to processing,
- to data portability.
You can send requests to the company's email address.
In case of suspected violation of personal data protection, you can file a complaint with the supervisory authority:
Information Commissioner of the Republic of Slovenia, Zaloška cesta 59, 1000 Ljubljana.
Changes to the statement
ZerroMax (Dencom d.o.o.) reserves the right to make changes to this Privacy Statement from time to time to comply with legislation or changes in business. The latest version published on the website always applies.
ABOUT THE WEBSITE - COPYRIGHT
All content on the website (text, images, graphics, documents, products and service descriptions) is protected by copyright and other forms of intellectual property.
Without the prior written consent of ZerroMax (Dencom d.o.o.), it is not permitted to:
- copying,
- reproduction,
- distributing,
- changing or
- use of content for commercial or public purposes.
Use of the content is permitted solely for personal and non-commercial purposes, within the limits permitted by law. Violators are liable for any damage caused.
Out-of-court settlement of consumer disputes
In accordance with the Out-of-Court Resolution of Consumer Disputes Act, ZerroMax (Dencom d.o.o.) does not recognize any IRPS provider as competent for resolving consumer disputes.
Request for deletion of personal data
If you would like us to delete your personal data from our records, you can submit a request for deletion via the appropriate form or contact us at the official email address of Dencom d.o.o.: info@dencom.si
